Pillars of resilient digital transformation: New HBR Analytic Services report

New research identifies skills, tactics, and technologies CIOs are leveraging to build greater resilience and agility into their organizations’ DNA

Adaptability has always been a CIO strength, as technology and its impact on the business is ever-changing. Now, in a post-pandemic era marked by economic turbulence, sustainability pressures, hybrid workforces, and elevated expectations from customers, leading CIOs are leveraging this strength to help their organizations thrive in a new paradigm.

“Organizations are increasingly relying on the CIO to weigh in on capital investments and connect strategy and business model reinvention with the technology, processes, and integrations needed to achieve them. Because of the increased reliance on technology, CIOs are now highly influential in driving organizations toward greater resilience,” according to the research available today: Pillars of Resilient Digital Transformation.

Doing so requires that CIOs play a wide range of roles,

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